1. Introduction

This Cookies Policy explains how Crumdex Limited ("Crumdex", "we", "our" or "us") uses cookies and similar technologies when you visit our website, access our web application, or otherwise interact with our services.

This Cookies Policy should be read together with our Privacy Policy and Terms and Conditions.

By continuing to use our website, you acknowledge that cookies may be used in accordance with this Policy. Where applicable law requires your consent before certain cookies are placed on your device, we will request that consent through our cookie management tools.

2. What are cookies?

Cookies are small text files placed on your computer, smartphone or other device when you visit a website.

Cookies enable websites to function efficiently, improve security, remember user preferences, analyse website performance and, where applicable, support marketing activities.

Cookies may be:

• Session cookies, which are deleted automatically when you close your browser; or

• Persistent cookies, which remain on your device until they expire or are deleted.

Cookies may be set either by Crumdex (first-party cookies) or by carefully selected third-party service providers whose services we use. Where appropriate, further information about the privacy practices of third-party providers may be available in their own privacy or cookies policies.

Throughout this Cookies Policy, references to "cookies" include similar technologies that perform comparable functions, such as local storage and other browser-based technologies where applicable.

3. Why we use cookies

We use cookies and similar technologies for a number of purposes, including to:

• operate, maintain and improve our website and web application;

• authenticate users and maintain secure login sessions;

• protect our systems against fraud, misuse and unauthorised access;

• remember user preferences and settings where applicable;

• improve website functionality and performance;

• understand how visitors use our services where analytics tools are enabled;

• comply with legal and regulatory obligations; and

• support the continued development and enhancement of our services.

Not every category of cookie described in this Policy will necessarily be in use at all times.

4. Categories of cookies

4.1 Strictly Necessary Cookies

These cookies are essential for the operation, security and functionality of our website and web application.

Without these cookies, many core features of our services cannot function correctly.

Examples include cookies used to:

• maintain secure login sessions;

• authenticate users;

• prevent fraudulent activity;

• protect against security threats;

• maintain website functionality; and

• remember temporary session information.

These cookies do not require consent under applicable UK law because they are necessary to provide the service requested by the user.

4.2 Functional Cookies

Functional cookies allow our website to remember choices you make, such as preferences or settings, in order to provide an enhanced user experience.

Where these cookies are not strictly necessary, we will obtain your consent where required by law.

4.3 Analytics Cookies

Analytics cookies help us understand how visitors interact with our website so that we can improve our services.

Analytics tools may collect information such as:

• pages visited;

• time spent on pages;

• navigation paths;

• browser type;

• device information; and

• general geographic location derived from IP address.

Where analytics cookies are used and consent is required, they will only be placed after you have provided your consent.

4.4 Marketing Cookies

If Crumdex introduces marketing or advertising technologies in the future, marketing cookies may be used to:

• measure advertising effectiveness;

• personalise advertising;

• limit repeated advertisements;

• understand marketing campaign performance; and

• improve future marketing activities.

Marketing cookies will only be used where legally permitted and, where required, only after obtaining your consent.

5. Third-Party Services

Crumdex uses, and may in future use, carefully selected third-party service providers to support the operation, security and development of our website and web application.

Depending on the services we use from time to time, these providers may include providers of:

• website hosting and infrastructure;

• user authentication and account security;

• cloud database and application services;

• email delivery;

• analytics and performance monitoring;

• fraud prevention and cybersecurity; and

• customer support tools.

Where these providers use cookies or similar technologies, they do so only to the extent necessary to provide the relevant services or, where applicable, with your consent where required by law.

The third-party services used by Crumdex may change as our business develops. This Cookies Policy will be updated where there are material changes to the categories of cookies we use.

In addition to cookies, Crumdex may use similar technologies such as local storage, session storage or other browser-based technologies where necessary to provide and improve our services. References to cookies in this Policy include these technologies where they perform a similar function.

6. Managing cookies

Most internet browsers allow you to:

• view cookies;

• delete cookies;

• block cookies;

• restrict certain categories of cookies; or

• receive notifications before cookies are placed.

Please note that disabling certain cookies may affect the functionality, security or performance of our website and web application.

Information about managing cookies can usually be found within your browser's help or settings pages.

7. Cookie consent

Where required by applicable law, Crumdex will obtain your consent before placing cookies that are not strictly necessary.

Where a cookie preference or consent management tool is made available on our website, you may withdraw or amend your cookie preferences at any time.

Strictly Necessary Cookies cannot be disabled through our cookie preference tools because they are required for the operation and security of our services.

8. Changes to this Cookies Policy

We may update this Cookies Policy from time to time to reflect:

• changes in technology;

• changes to our services;

• changes in legal or regulatory requirements; or

• changes to the categories of cookies we use.

The latest version of this Cookies Policy will always be published on our website and will take effect from the Effective Date shown at the beginning of this Policy.

9. Contact us

If you have any questions about this Cookies Policy or our use of cookies, please contact:

Crumdex Limited
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Email: hello@crumdex.com

Schedule 1 – Categories of Cookies Used by Crumdex

The specific cookies used by Crumdex may change as our website and services develop. We will update this Cookies Policy from time to time to reflect any material changes to the categories of cookies we use.

Strictly Necessary Cookies

Provider:
Crumdex and selected service providers

Purpose:
Required to operate the website and web application, maintain secure login sessions, authenticate users, protect against fraud and unauthorised access, and enable core website functionality.

Typical Duration:
Session or persistent, depending on the purpose.

Fuctional Cookies (if used)

Provider:
Crumdex and selected service providers

Purpose:
Remember user preferences and settings to improve the user experience.

Typical Duration:
Varies.

Analytics Cookies (if enabled)

Provider:
Selected analytics providers

Purpose:
Help us understand how visitors use our website so that we can improve our services. These cookies will only be used where legally permitted and, where required, after obtaining your consent.

Typical Duration:
Varies.

Marketing Cookies (if enabled)

Provider:
Selected advertising or marketing providers

Purpose:
Measure the effectiveness of advertising, personalise content or advertisements, and support marketing activities. These cookies will only be used where legally permitted and, where required, after obtaining your consent.

Typical Duration:
Varies.

This Cookies Policy describes the categories of cookies that Crumdex may use rather than every individual cookie name. The precise cookies used may vary over time as our website, web application and third-party service providers evolve. We will update this Cookies Policy where there are material changes to the categories of cookies we use or to our legal obligations relating to cookies.